"I think it's a tremendous program—better than any program I've been exposed to before. I would just encourage any group that wanted to develop and reach greater heights of leadership individually or as a leadership team, that the Journeys By The Aperio would be a great thing to go on."
Senior Vice President at Multinational†
Overview
† We take the privacy of our clients seriously. So we have chosen to remove the name of this client from our promotional materials. The job titles and basic information on the company have been retained. For the purposes of this overview, we will call the client simply, MultiNational.
The Client
MultiNational is a company with business in 17 countries on 3 continents with annual revenue of just under $4.5 Billion. It has approximately 17,000 employees.
The Engagement
MultiNational engaged Journeys by The Aperio™ for 4 years, covering all aspects of the Who of Leadership. The entire C-Suite of leaders went through the program, eventually extending aspects of the program through every leadership level in the organization through Excursions by The Aperio™.
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“It's a journey … It's not a leadership program. It's not a leadership course. It's something that requires you to really work on yourself and be pretty challenging with yourself and others.”
Executive Management
“It certainly enhanced my self-awareness and knowledge of what I need to do to be a better leader. It's something that I get better satisfaction from. I see the team grow. I see myself grow. I see their perception of us as a team and me as a leader change.”
Executive General Manager
“It’s completely unique—really really different than any other programs that I attended. [The depth of the process] is very unique.”
Chief executive officer
McKinsey Organizational health Index
Bottom-Quartile to Top-Quartile in Just Four Years
McKinsey & Company Organizational Health Index is the gold standard for measuring overall organizational health. At the beginning of MultiNational’s engagement with The Aperio, the company assessed its health, and then did so twice more before the end of our engagement. The results were revolutionary, as MultiNational went from the Bottom-Quartile to the Top-Quartile in organizational health in just four years. While our engagement isn’t the only factor, the leader of the OHI initiative at MultiNational said the following:
“I think [what we learned in Journeys] helped shift the dial on organizational health. Was that the only factor? No. But Who* Not What’s influence was substantial.”
Senior Vice President
“You assume, at least as a starting point, that the people in your senior team are there for a reason in terms of their What —they've done it before, they've got a track record of this. So if they are, a bunch of people are pretty good at the What. How do you actually leverage that and make it better?
Well, we got to look at the ‘Who.’”
Executive General Manager
Participant Survey Results
On a scale of 1 to 5, 5 being the highest, to what extent do you agree with the following statement:
The concepts I encountered during [this module] will help me be a more effective leader over the long haul.
On a scale of 1 to 5, 5 being the highest:
How valuable was [the most recent module] in The Who* Not What Leadership Development Journey for you?
When a client was asked how this process was affecting their leadership:
“I just had someone in the organization come to me and say ‘18 months ago I was ready to leave this place and you were the reason, and now I want to stay at this place and you are the reason.’”
Manager