Communicate Effectively

The Leadership Opportunity We Normally Miss

The Leadership Opportunity We Normally Miss

I had just finished my senior year in high school. I was 18 years old. My friends and I were busy making plans for where to attend college. The world was full of possibilities and options. One afternoon that spring the phone rang. It was clearly an adult on the line but he wasn’t asking to speak to my mother or father. He wanted to talk to me.

An Open Letter to Leaders: What Your Followers Really Think When You Don't Get Back to Them

An Open Letter to Leaders: What Your Followers Really Think When You Don't Get Back to Them

Dear Leaders, day in and day out we, your’ followers, use email, text messages, voicemail and the like to communicate with you. There are many times -- probably more than you care to admit or recall -- when you don't respond to our messages in a timely fashion or, in some cases, at all. As your’ followers, we thought you might want to know a bit more about what we're thinking when you don't get back to us.