Winning Through Empowerment, with Chad Peterman

Tim Spiker sits down with Chad Peterman, President and CEO of Peterman Brothers, a residential trade services supplier. Together, they explore the concept of empowerment within the trades industry. Chad shares various ways in which Peterman Brothers promotes leadership within the organization - emphasize regular communication, provide leadership classes, and have established a leadership academy, which offers ongoing training and career paths for technicians. Listen in to this inspiring episode for inspiration around leadership and growth within the trades industry.

 

Show Notes

Transcript of the episode

In this episode you’ll learn:

  • Support employees to figure things out, make mistakes, and learn

  • Prioritize empowerment and create a supportive environment

  • Champion the collaboration and coordination between different teams

Things to listen for:

[7:57] Empower tradespeople, support their growth, achieve greatness
[10:55] Organization needs to empower everyone for solutions
[19:33] Leaders must lead themselves before leading others
[29:04] Growth = getting better, not getting bigger
[32:01] Tim’s Take: Focus on communication when scaling