Systems Need A Soul and a Soul Needs Systems, with Benj Miller and Chris White, Founders of System & Soul

“When we have soul, it elevates the systems and when we elevate the systems, we can elevate the soul.

Benj Miller and Chris White are the Founders of System & Soul, a one-of-a-kind organizational operating framework that gives as much weight to people as it does processes. Their philosophy is that the two concepts feed one another. In this episode, Benj and Chris share how they discovered the importance of being intentional about the ‘soul’ of an organization. As you listen, you’ll learn how you can reach your full potential by bringing harmony to the inner-workings of your organization.


Show Notes

Transcript of the episode

In this episode you’ll learn:

  • How to give equal focus to the soul and the systems of your organization.

  • Creating culture isn’t difficult, it just needs to be designed and engineered.

  • “The health of the team can never exceed the health of the individuals in it.”

Things to listen for:

[01:29] How NOT to lead

[05:10] The long-term investment of leadership

[08:22] How “wins” hide a multitude of “sins”

[10:44] System & Soul’s origin story

[16:58] Ways Chris supplements his EOS training

[21:09] Team health as it relates to individuals

[25:19] Giving people permission to show all their sides

[26:32] Striving for emotional maturity

[32:16] The power of intertwining the systems and soul of an organization

[33:28] Top-of-mind concepts for Benj and Chris

[37:27] Tim’s Take